About

Lootok is a boutique NYC-based business continuity advisory firm that differentiates ourselves through our innovative, engaging and cognitive approach to consulting. We are looking for a candidate to support our Creative Services department by providing exceptional design services that helps us deliver quality website, emails, workshops, games, presentations, and products.

Core responsibilities

• Design web sites, interfaces, and emails with a sound understanding of grids, responsive design, and CSS
• Design visually stunning print and digital materials including handouts, posters, banners, info graphics, newsletters, logos, and other graphic design needs
• Create PowerPoint presentations demonstrating expertise using master themes, complex animation, styles, fonts, and graphics (images, smart art, shapes, tables, etc.)
• Integrate compelling and innovative alternatives for displaying graphics and verbose PowerPoint/Word content
• Utilize Adobe Creative Suite to edit/create images and video for incorporation into scenarios and materials
• Design and create elearning modules using Adobe Captivate
• Interact directly with the consulting team to adapt reports, handouts, and presentations for new client content/branding with exceptional attention to detail and consistency
• Leverage and maintain vendor relationships to produce high-quality materials (board games, posters, t-shirts, etc.) for client workshops
• Logically organize and diligently maintain a graphic design library of digital imagery and in-house inventory of physical materials

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Embrace the process, not the destination

Business continuity and crisis management is moving from its traditional roots and by-the-book implementation, to a much more disruptive—and much more effective—process. Business continuity planning has become more complex, nonlinear and inclusive of multiple third parties, and the growing ecosystem of cloud and as-a-service providers has moved much of the risk outside of the immediate control of the risk manager. This is all complicated by the inherent difficulty in getting buy-in and participation in what is often a project nobody really wants to be a part of.

It becomes even more complex when planners must prepare for a wider group of possibilities, which includes not only natural disasters, labor disputes and equipment failures, but cyber-disasters which are often not as well defined and even more unpredictable, and are based on environments and actors which have no physical boundaries.

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How can I ensure our internal stakeholders are properly trained on risk management? How can I make sure the quality of plans is consistent within a global organization? How do I get people to care when they’re facing limited resources, budget, and time?

This is what every global risk, crisis, and security leader asks—and they’re disappointed when I tell them there aren’t easy answers. There’s no magic pill that transforms someone into a thoughtful continuity planner or an informed risk management advocate. The fact is, it takes time to educate and train stakeholders on important initiatives, and effort to establish the processes and protocol that facilitate consistency. It also may mean giving people dedicated time (especially if they’re strapped for time already) to devote towards proper training and development.

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I often serve as an extension of our client’s risk management team. Recently, I visited a client site to implement a continuity program focused on manufacturing recovery. Approaching new sites can be a challenge, particularly for recently established programs. I’m always reminded that first impressions—of people and of programs—are lasting, and it’s not easy to spark engagement and support from local teams. In my experience, here’s what works in winning them over…

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