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Lootok is looking for a gifted Art Director

Lootok workspace
A glimpse into the Lootok workspace

About

Lootok is a boutique NYC-based business continuity advisory firm that differentiates ourselves through our innovative, engaging and cognitive approach to consulting. We are looking for a candidate to support our Creative Services department by providing exceptional design services that helps us deliver quality website, emails, workshops, games, presentations, and products.

Core responsibilities

  • Design web sites, interfaces, and emails with a sound understanding of grids, responsive design, and CSS
  • Design visually stunning print and digital materials including handouts, posters, banners, info graphics, newsletters, logos, and other graphic design needs
  • Create PowerPoint presentations demonstrating expertise using master themes, complex animation, styles, fonts, and graphics (images, smart art, shapes, tables, etc.)
  • Integrate compelling and innovative alternatives for displaying graphics and verbose PowerPoint/Word content
  • Utilize Adobe Creative Suite to edit/create images and video for incorporation into scenarios and materials
  • Design and create elearning modules using Adobe Captivate
  • Interact directly with the consulting team to adapt reports, handouts, and presentations for new client content/branding with exceptional attention to detail and consistency
  • Leverage and maintain vendor relationships to produce high-quality materials (board games, posters, t-shirts, etc.) for client workshops
  • Logically organize and diligently maintain a graphic design library of digital imagery and in-house inventory of physical materials

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Lootok is looking for an exceptional Senior Consultant

Lootok workspace
A glimpse into the Lootok workspace

Essential duties and responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Establish engagement budgets, coordinate deliverables, and maintain appropriate project management to ensure engagements are delivered “on time, on budget, and as promised”.
  • Consistently develop and deliver accurate and thorough project status reports to client stakeholders and Lootok management.
  • Proactively identify project risks and issues and resolve them in a timely manner.
  • Cultivate and maintain strong, trust-based strategic relationships with key client decision makers.
  • Identify revenue growth opportunities and coordinate business development efforts including drafting and issuance of statements of work.
  • Facilitate workshops and presentations to client personnel.
  • Provide clients with strategic business continuity guidance (written and verbal) in the disciplines of business continuity, crisis management, and enterprise risk management.
  • Recommend enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities.
  • Provide strong leadership, technical guidance, coaching, and support to junior consultants ensuring they are trained on all relevant tools and techniques.
  • Evaluate the performance of junior consultants and assist in the development of goals and objectives to enhance professional development.
  • Contribute to the development of Lootok methodologies and intellectual capital.
  • Exhibit mastery of Lootok consulting methodology, materials, tools, and continuity software.
  • Participate in client pitches and mange new relationships through the Lootok CRM.
  • Master the ability to sell all aspects of Lootok from consulting to creative to technology services.

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How do you create situation awareness—Fresh perspectives with Mica Endsley

I had the privilege of sitting down with Mica Endsley —author of Designing for Situation Awareness: An Approach to User-Centered Design. Mica is the president of SA Technologies. Previously she was the Chief Scientist for U.S. Air Force.

Mica shares with us lessons learned from her book—Designing for Situation Awareness. I asked her nine (9) questions to solicit her thoughts on situation awareness, technology, and mental models.

Mica Endsley
Mica Endsley

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What is the best way to tell stories as means to communicate - Cliff Atkinson on Fresh Perspective

 

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How would a physicist approach risk management - Mark Buchanan on Fresh Perspective

 

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How to use Scenario Planning in Risk Management - Thomas Chermack on Fresh Perspective

 

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Lootok is looking for a gifted Senior Technical Project Manager

Lootok workspace
A glimpse into the Lootok workspace

About

Lootok is a branding, consulting, and technology firm. We help companies develop and grow their risk management programs, so that they can respond to incidents with grace and without business disruption. From hurricanes to workplace violence to product recalls, Lootok is there to help.

We are seeking a senior technology project manager to join our small, but mighty, design and development team in SOHO (New York City). In this role, you will manage the full lifecycle of our SharePoint projects, from specification gathering to launch and maintenance.  We are not creating run-of-the-mill SharePoint sites, rather unique, usable, and impactful online experiences. 

You will report directly to the Chief Technology and Creative Officer. Composure and professionalism will be essential, since you will work with Fortune 100 clients and manage teams of internal and external resources.  We are looking for a detail-oriented, smart, and communicative teammate who understands the value of a phenomenal user experience and who knows the processes, planning, and resources needed to deliver such an experience. 

Lootok is a fun, growing company that believes in promoting a positive working environment and healthy employee lifestyles. We hire talented, down-to-earth people who thrive on doing great work. Divas and Divos need not apply.

Required skills

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 10+ years of technology experience including requirements management, analysis and design
  • 7+ years of project management experience (full project life cycle management) related to business software or system integration projects (packaged and custom developed)
  • Project delivery success on collaborative efforts working with outside vendors and other business partners
  • Demonstrated ability to look at wireframes or designs and breakdown tasks, create timelines, and manage a team of internal and external resources to efficiently develop software solutions on budget
  • Effective communication, presentation, and interpersonal skills, including the ability to articulate risks and issues and accurately analyze problems, explain solutions and present technical material to end users in a non-technical manner
  • Exceptional attention to detail
  • Microsoft SharePoint and Office tools proficiency with the ability to manipulate data for reporting
  • Experience managing remote resources
  • Various database, web design, and backend development programming skills such as: JavaScript, CSS, SQL, .NET preferred
  • Project Management Professional (PMP) certification a plus

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Disaster Recovery for America interview on the Federal News Radio

I appeared on Federal News Radio and shared my thoughts on new approaches to risk management and how to develop an effective approach to business. You can stream the recording for free here: Interview with Sean Murphy

Look forward to hearing your thoughts and comments!

Sean Murphy on Federal News Radio
Sean on Federal News Radio

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Shaking Up the Status Quo: Innovations in Risk Management

Chris de Wolf (Mars) and I got back together in April at the RIMS’16 conference for an overwhelmingly well-received session where we talked about transforming the risk function from a program to a business.

“Shaking up the Status Quo - Innovations in Risk Management” gave us the opportunity to tell the story of how we reinvented risk management - business continuity. Long story short: We were looking for a better way.

 

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Fresh perspectives: biggest challenge in risk management – metrics

What’s the biggest challenge in risk management? If you ask risk analysis expert Yossi Sheffi, it’s the lack of an industry metric. For example, when you choose a supplier, how can you quantify how risky your choice is? When it comes to metrics, Sheffi says, risk still remains an area where gut feelings and opinions play a major role. And the biggest challenge for risk managers? Defuse the responsibility for managing risk throughout the whole company.

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Fresh perspectives: resiliency strategies

Risk analysis expert Yossi Sheffi discusses two fundamental resiliency strategies that organizations can use to recover from an incident: redundancy and flexibility. Using the examples of Intel and Southwest Airlines, Sheffi talks about the role of redundancies, flexibility and interchangeability, and communication and culture to provide risk managers with realistic and practical approaches to consider.

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Fresh perspectives: risk matrix

Risk analysis expert Yossi Sheffi explores the capabilities and limits of the traditional risk matrix, and adds another axis called “detectability.” Detectability has to do with time dimensions, or how much time we have to prepare and react to a threat. There are some events, such as a cyberattack or theft of intellectual property, that have no warning; you realize their occurrence only after they hit you. While the standard use of the risk matrix is influenced largely by the past, adding detectability means greater opportunity to tackle impending threats.

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Fresh perspectives: insights

What happens when we’re in a crisis we haven’t seen before, and our experience is insufficient? Such a situation requires us to gain “insight,” or develop new patterns that change the way we understand things and consequently, change the actions we consider. Research psychologist Gary Klein investigated the different ways that people form insights, and the factors that prevent us from having them.

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Fresh perspectives: crisis management team

There are certain challenges that face a crisis management team in the “Golden Hour,” the moment when team members convene to make critical decisions. Research psychologist Gary Klein discusses the need for team members to size up not only the situation, but also each other’s capabilities, roles, and responsibilities at time of event. That’s why it’s key for a crisis management team to regularly practice and train together.

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Fresh perspectives: uncertainty metaphors

How do most organizations handle uncertainty? They gather more information. Research psychologist Gary Klein explains why this isn’t always the best course of action. After all, it’s easy to gather information and sit on it; it’s harder to know how to make sense of events, and make a coherent story based on the data we have.

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Fresh perspectives: recognition-primed decision model

How can leaders make good decisions under the extreme time constraints of a crisis? To find out, research psychologist Gary Klein studied fire fighters to understand their approach to making crucial, complex decisions so quickly. The recognition-primed decision (RPD) process, as he explains, reveals how these professionals assess the situation: they compare familiar patterns and cues to past experiences to know which actions to take.

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Lootok is looking for a meticulous Operations & Finance Manager

About

Lootok is a boutique NYC-based business continuity advisory firm that differentiates ourselves through our innovative, engaging and cognitive approach to consulting. We are looking for a full-time candidate to assist the COO/CFO with overall company operations.  The ideal candidate will have the desire to be involved in all aspects of running a company including human resources, business partner management, accounting… 

Core responsibilities

  • Manage relationships and related agreements with human resources, bookkeeping, tax, technology, insurance, and legal business partners
  • Facilitate client contract review and approval process through correspondence with legal counsel
  • Ensure accuracy and reasonableness of financial information through reviews of monthly statements and updates to annual budgets
  • Interact with the consulting and creative teams to assess appropriate deliverables to include in client projects and create statement of works
  • Liaise with external bookkeeping company to ensure timely submission of employee time and expense, vendor payments, and customer invoices
  • Onboard new employees by providing technology (laptop and iPhone), software access, training on policies / procedures, and ongoing support
  • Assist in developing more formalized human resources processes including recruitment, employee evaluations, and procedure implementation
  • Ensure employees comply with project requirements by becoming proficient in the use of our project management software and reviewing weekly reports
  • Perform a variety of research ranging from business policies to time and expense software, evaluate the best options, and present solutions to leadership

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Understanding the risk environment: Sean Murphy discusses nonlinear environment with Gary Klein

I had the pleasure to interview Gary Klein the author of “Seeing What Others Don’t,” “Streetlights and Shadows,” “Working Minds,” and “Sources of Power.” His research and experience is invaluable to anyone in the field of risk management. In this interview, Gary talks about the difference between a well-ordered domain (i.e., normal business environment) and complex domain (i.e., crisis environment). Understanding the characteristics and attributes of each environment is critical to understanding what tools, processes, and capabilities needed to be successful in each environment.

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Dr. Yossi Sheffi on crisis management

Dr. Yossi Sheffi, author of “Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage,” discusses two of his favorite crisis management case studies with Sean Murphy.

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Why don’t plans work?

Sean Murphy discusses the limitations of plans with renowned author and research psychologist Gary Klein.

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Everyone needs a backup plan - just like every company needs a business continuity plan

This video for the Homeland Security Business Continuity Planning Suite communicates core business continuity concepts and highlights the benefits of planning. In just a few minutes, the video manages to cover a variety of disasters including a loss of power, hurricane, fire, and a human threat. It’s perfect to use for kicking off a planning workshop or meeting, or circulating to department leads or plan writers to increase their awareness.

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A funny take on risk perception

When it comes to risk perception, we are notoriously prone to misconceptions. Whether fearing planes over bikes or elevators over stairs, we have a tendency to misjudge just how dangerous certain situations are.

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