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Lootok is looking for a gifted Art Director

Lootok workspace
A glimpse into the Lootok workspace

About

Lootok is a boutique NYC-based business continuity advisory firm that differentiates ourselves through our innovative, engaging and cognitive approach to consulting. We are looking for a candidate to support our Creative Services department by providing exceptional design services that helps us deliver quality website, emails, workshops, games, presentations, and products.

Core responsibilities

  • Design web sites, interfaces, and emails with a sound understanding of grids, responsive design, and CSS
  • Design visually stunning print and digital materials including handouts, posters, banners, info graphics, newsletters, logos, and other graphic design needs
  • Create PowerPoint presentations demonstrating expertise using master themes, complex animation, styles, fonts, and graphics (images, smart art, shapes, tables, etc.)
  • Integrate compelling and innovative alternatives for displaying graphics and verbose PowerPoint/Word content
  • Utilize Adobe Creative Suite to edit/create images and video for incorporation into scenarios and materials
  • Design and create elearning modules using Adobe Captivate
  • Interact directly with the consulting team to adapt reports, handouts, and presentations for new client content/branding with exceptional attention to detail and consistency
  • Leverage and maintain vendor relationships to produce high-quality materials (board games, posters, t-shirts, etc.) for client workshops
  • Logically organize and diligently maintain a graphic design library of digital imagery and in-house inventory of physical materials

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Lootok is looking for an exceptional Senior Consultant

Lootok workspace
A glimpse into the Lootok workspace

Essential duties and responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Establish engagement budgets, coordinate deliverables, and maintain appropriate project management to ensure engagements are delivered “on time, on budget, and as promised”.
  • Consistently develop and deliver accurate and thorough project status reports to client stakeholders and Lootok management.
  • Proactively identify project risks and issues and resolve them in a timely manner.
  • Cultivate and maintain strong, trust-based strategic relationships with key client decision makers.
  • Identify revenue growth opportunities and coordinate business development efforts including drafting and issuance of statements of work.
  • Facilitate workshops and presentations to client personnel.
  • Provide clients with strategic business continuity guidance (written and verbal) in the disciplines of business continuity, crisis management, and enterprise risk management.
  • Recommend enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities.
  • Provide strong leadership, technical guidance, coaching, and support to junior consultants ensuring they are trained on all relevant tools and techniques.
  • Evaluate the performance of junior consultants and assist in the development of goals and objectives to enhance professional development.
  • Contribute to the development of Lootok methodologies and intellectual capital.
  • Exhibit mastery of Lootok consulting methodology, materials, tools, and continuity software.
  • Participate in client pitches and mange new relationships through the Lootok CRM.
  • Master the ability to sell all aspects of Lootok from consulting to creative to technology services.

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Risky business: the risk matrix

Risky business: the risk matrix

In my previous two posts, I explored better ways of capturing your key assets, threats, and vulnerabilities. Now, we will take these ingredients and plot them on a risk matrix.

First, download Lootok’s risk matrix.

The risk martrix
The risk matrix

The risk matrix provides a way to think about the probability and consequences of risks. Typically, risk is measured using two variables: impact and probability, which make up the axes of matrix.

Both of these variables should be specifically defined before using the risk matrix to plot your risks. The first variable, impact, is a measure of how harmed or disrupted your business would be if the risk occurred. Impacts can occur across different areas, such as finance, regulation, or reputation. Within each impact area, a risk can cause a low or high impact.

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Risky business: Attackers and Defenders™

Risky business: Attackers and Defenders

Welcome back. In my previous post, I presented the first of three activities that Lootok uses to complete risk assessments.

Our second activity, Attackers and Defenders™, identifies threats and vulnerabilities. Remember: threats, vulnerabilities, and assets are the ingredients for a risk. Without these three ingredients, there is no risk. In this post, I will show you how to use this activity to identify your specific threats and vulnerabilities.

At Lootok we love Attackers and Defenders™ because it engages everyone in the room. It is competitive. It involves role-playing. It forces you to think creatively about your business, and most importantly it is fun, which is not a word often used in the same sentence as risk assessments and business continuity!

The Attackers and Defenders™ activity creates an environment for structured dialogue around your organization’s threats and vulnerabilities. The key objective of this activity is to define the threats and vulnerabilities facing your key assets. The activity helps you determine realistic threats to your assets, and the vulnerabilities that allow those threats to cause a disruption. You will also be asked to reach an agreed upon prioritization of your risks, complete with evidence that can be used for reporting, planning, and investment.

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Risky business: Value Map™

Risky business: Value map

In my previous posts about risk, I discussed why we need to consider it, why we have difficulty assessing it, and how to be more objective.

Next, I will explore a number of the activities that Lootok developed to help measure risk at your organization. The first activity is Lootok’s Value Map™. The Value Map™ helps you identify and visualize your organization’s assets. If you recall from the first post, an asset is one of the ingredients of risk.

The Value Map™ is exactly what it sounds like: a giant map on the wall depicting the environment for which you wish to do a risk assessment. The map can be a campus, a country, the globe, an IT map, a factory, or blueprints—whatever environment you wish to measure risk.

Lootok Value Map
Lootok Value Map™

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Risky business: Who cares about risk?

Risky business: Who cares about risk?

Welcome back to my series on risk and risk assessments. In my first post I discussed why it is hard to objectively assess risk, and I suggested ways to look at risk more objectively. If you missed it, check out post 1.

This post explores why we need to think about risk in the first place.

Risk is inherent to doing business, and there are only two strategies that organizations can employ when facing risk:

  1. You can accept your risk
  2. You can reduce or eliminate your risk

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Risky business: What is risk?

Risky business: What is risk?

Risk lurks in all facets of daily life. Luckily, many risks are small: like crossing against the light when there are no cars or trying the new, Ethiopian restaurant down the block. Other risks are high: like quitting your job and doubling down on a new start up. Through our experience working with global organizations, we’ve seen it all. 

In spite of the ubiquity of risks, we rarely analyze them objectively. We are all imperfect, and we rely on past experiences and our emotions to understand the world around us and guide our decision-making. On the one hand, it makes sense that we are wired this way— if we didn’t rely on experience and emotion, we’d have to consciously evaluate every single situation anew, and we’d become paralyzed. On the other hand, there is a downside to the efficiency of this wiring: it makes us awful at objectively estimating risk. For example, bad experiences cloud our ability to accurately measure the impact of risks, as well as their relevance. Other factors, such as media attention, immediacy, control, and choice (Psychologist Paul Slovic) work to further compound that lack of objectivity.

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Lootok is looking for a gifted Senior Technical Project Manager

Lootok workspace
A glimpse into the Lootok workspace

About

Lootok is a branding, consulting, and technology firm. We help companies develop and grow their risk management programs, so that they can respond to incidents with grace and without business disruption. From hurricanes to workplace violence to product recalls, Lootok is there to help.

We are seeking a senior technology project manager to join our small, but mighty, design and development team in SOHO (New York City). In this role, you will manage the full lifecycle of our SharePoint projects, from specification gathering to launch and maintenance.  We are not creating run-of-the-mill SharePoint sites, rather unique, usable, and impactful online experiences. 

You will report directly to the Chief Technology and Creative Officer. Composure and professionalism will be essential, since you will work with Fortune 100 clients and manage teams of internal and external resources.  We are looking for a detail-oriented, smart, and communicative teammate who understands the value of a phenomenal user experience and who knows the processes, planning, and resources needed to deliver such an experience. 

Lootok is a fun, growing company that believes in promoting a positive working environment and healthy employee lifestyles. We hire talented, down-to-earth people who thrive on doing great work. Divas and Divos need not apply.

Required skills

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 10+ years of technology experience including requirements management, analysis and design
  • 7+ years of project management experience (full project life cycle management) related to business software or system integration projects (packaged and custom developed)
  • Project delivery success on collaborative efforts working with outside vendors and other business partners
  • Demonstrated ability to look at wireframes or designs and breakdown tasks, create timelines, and manage a team of internal and external resources to efficiently develop software solutions on budget
  • Effective communication, presentation, and interpersonal skills, including the ability to articulate risks and issues and accurately analyze problems, explain solutions and present technical material to end users in a non-technical manner
  • Exceptional attention to detail
  • Microsoft SharePoint and Office tools proficiency with the ability to manipulate data for reporting
  • Experience managing remote resources
  • Various database, web design, and backend development programming skills such as: JavaScript, CSS, SQL, .NET preferred
  • Project Management Professional (PMP) certification a plus

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Lootok is looking for a meticulous Operations & Finance Manager

About

Lootok is a boutique NYC-based business continuity advisory firm that differentiates ourselves through our innovative, engaging and cognitive approach to consulting. We are looking for a full-time candidate to assist the COO/CFO with overall company operations.  The ideal candidate will have the desire to be involved in all aspects of running a company including human resources, business partner management, accounting… 

Core responsibilities

  • Manage relationships and related agreements with human resources, bookkeeping, tax, technology, insurance, and legal business partners
  • Facilitate client contract review and approval process through correspondence with legal counsel
  • Ensure accuracy and reasonableness of financial information through reviews of monthly statements and updates to annual budgets
  • Interact with the consulting and creative teams to assess appropriate deliverables to include in client projects and create statement of works
  • Liaise with external bookkeeping company to ensure timely submission of employee time and expense, vendor payments, and customer invoices
  • Onboard new employees by providing technology (laptop and iPhone), software access, training on policies / procedures, and ongoing support
  • Assist in developing more formalized human resources processes including recruitment, employee evaluations, and procedure implementation
  • Ensure employees comply with project requirements by becoming proficient in the use of our project management software and reviewing weekly reports
  • Perform a variety of research ranging from business policies to time and expense software, evaluate the best options, and present solutions to leadership

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Debunking myth #3: The risk matrix measures risk

The risk matrix is a standard tool commonly used in risk assessments. It’s straightforward to use, and easy to explain. The only trouble is, the risk matrix doesn’t actually forecast or measure risk.

When used as a quantitative tool, the risk matrix is misunderstood. Our challenge as practitioners is to recognize the limitations of the risk matrix, so we can use it in a way that increases understanding of the threats around us. In this eBook, we explore how.

Download The risk matrix measures risk, the third myth in Lootok’s series on the five myths of business continuity management (BCM)!

The risk matrix measures risk
Myth #3: The risk matrix measures risk

See Myth #1: The plan is the promised land.
See Myth #2: You need a business impact analysis (BIA).
See Myth #4: It gets cheaper and easier.
See Myth #5: Best-in-class BCM software exists.

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The missing factor in your risk assessment: detectability

Dr. Yossi Sheffi explains the “detectability axis,” which considers threats you can only detect only after the fact. This concept challenges our conventional methods of measuring risk using probability and impact.

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