What risk management can learn from XBOX
Lootok’s ABdCa®: The best way to collect and analyse data.
We were at our wits’ end. Neither we nor our clients could take another dull meeting or frustrated end-user. Risk management, crisis management, and business continuity were simply too hard for too little. We took a deep breath and sat back. Finally, someone said it.
“There HAS to be a better way!”
We knew she was right, but none of us had any idea how to accomplish that. We started by just trying to have a little fun in our meetings: we played a few games. As we played, we discovered that our activities were not only fun, but engaging and memorable as well. We could use them to facilitate training and awareness. Then it got better. We realized we could collect and analyze data at the same time.
It was an incredible discovery for us. Not only did we change the experience of a meeting, it facilitated a better learning environment with higher adoption rates, while completing our deliverables at the same time. Developed and refined over the last decade, Lootok’s Activity-Based Data Collection and Analysis (ABdCa®) Model takes a fraction of the time and cost of traditional methods while facilitating a more effective process and more rewarding experience.
Play as engaged learning
Learning is essential for any program to succeed, and the way we naturally learn doesn’t change after childhood. We learn best by active participation in friendly and social environments, that is, by playing, exploring, and storytelling together. American educationist Edgar Dale studied the relationship between engagement and learning, from which he developed his “Cone of Learning.”
Did you see that? People need to remember about 70% of a learning experience before they are able to begin any analysis process. Now take a good look at all the forms of learning that, in and of themselves, fail to prepare us for that analysis.
To keep people engaged and facilitate learning, our sessions need to be interesting and interactive. It doesn’t matter what we are doing—data collection, analysis, training, awareness, or management meeting—we incorporate activities. These activities give us three wonderful gifts:
- Learning—Gaming allows for competition, which drastically increases participation, memory, and learning. It’s not just about having fun. LinkedIn is a game. Frequent flyer programs are a game. Passing a test is a game.
- Adoption—When you play in teams, competition increases and information is more quickly vetted. Flocking and herding behavior create social cohesion and information cascading, both of which are essential in ensuring that voluntary commitment wins-out over compulsory requirement.
- Intelligence—The data collected and analyzed is richer, more meaningful, and more actionable.