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Lootok CEO to share a revolutionary approach to crisis and risk management at two industry events

See Sean Murphy speak at OSAC Crisis Management Forum and APTA’s Risk Management Seminar this August


Sean Murphy, CEO of the crisis management and business continuity consulting and technology company Lootok, will share his expertise and insights at two high-profile events this year. On August 7, he will present at the American Public Transportation Association’s (APTA) Risk Management Seminar in San Diego. Immediately following the APTA Seminar, Murphy will be a featured speaker at the U.S. Department of State’s Overseas Security Advisory Council (OSAC)’s Crisis Management Forum in Minneapolis on August 8 and 9.

The APTA Risk Management Seminar is the only risk management seminar dedicated to risk management professionals involved in transit risk management. This year’s agenda features new and creative thinking for risk managers—presenting cutting-edge concepts and challenges. With transportation and public entity risk managers at all levels of experience, the seminar includes several sessions on issues that transit risk managers face on a daily basis. Sean Murphy’s session will explore a modern approach to crisis and business continuity management that allows companies to maneuver in today’s complex world of threats.

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Join Lootok in Philly for RIMS 2017!

As you are making plans for the RIMS 2017 Conference in Philadelphia, make sure you don’t miss Lootok’s Sean Murphy and Jeremy Stynes speaking on Monday, April 24th. They will be exploring the psychology of risk, sharing innovative ways to market your program, and breaking down traditional myths of Business Continuity Management. All in our signature, non-conventional Lootok way. We hope you come and join us!

RIMS 2017: April 23-26th, 2017 | the Pennsylvania Convention Center | Philadelphia

Lootok Sessions on Monday, April 24 :
12:00 – 12:25 pm | Market Your Program Like a Product | Jeremy Stynes, President
1:00 – 1:25 pm | Five Myths of Operational Risk and Business Continuity Management | Sean Murphy, CEO
3:00 – 4:00 pm | Risk Shrink: Exploring the Psychology of Risk | Sean Murphy, CEO, Lootok; Hester Shaw, Internal Control Framework Director, GSK

Lootok Rims 2017 Philadelphia cheesesteak
Join Lootok for some juicy sessions on Business Continuity!

 

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Crisis management expert, Eric Dezenhall, kicks off the BCI Author Series

The BCI is proud to introduce our first author interview with Eric Dezenhall on April 11th, 8:30-10:30 am, at the Harvard Club in New York City.

From Tiger Woods to Michael Jackson, Eric Dezenhall has been on the front line of high-profile crisis communications and public relations. Come hear his perspective on Trump vs Clinton, BP vs Goldman, fake news and much more. Eric is a world-renowned crisis management and public relationship expert with frequent appearances on NPR, CNN, FOX, CNBC, and MSNBC. He has written for the New York Times, the Wall Street Journal, Business Week, the Los Angeles Times, and USA Today; is a regular contributor to the Daily Beast, Huffington Post and CNBC.com. Learn more about Eric.

Seating limited to 50 seats. Register now!

Eric Dezenhall

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Thomson Reuters: 2nd Annual Corporate Counsel Leadership Forum in NYC

Join me at the Thomson Reuters: 2nd Annual Corporate Counsel Leadership Forum. I will be moderating a panel on ‘The General Counsel’s Role in Business Continuity Management’. To register, contact 1-800-308-1700. Hope to see you there!

Thomson Reuters Conference NYC 2016

One of the sad realities of the “new normal” is the escalating specter of terrorism-related crises in the workplace. Though not exclusively tethered to data privacy concerns or security incidents, a business executive’s ability to manage unforeseen trauma is an essential (and largely unspoken) part of the modern day job description. This interactive workshop offers timely, practical, scenario-based coaching on how to handle the unforeseen at a moment of supreme hardship. Participants will walk away with a clear understanding of core tenets of business continuity management, as well as key techniques for coping with or better understanding terrorism’s ineffable vicissitudes.

Where: The Metropolitan Club
When: November 16, 2016, 1:45pm to 2:45 pm
Topic: Darkness Descends: The General Counsel’s Role in Business Continuity Management

 

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Lootok presents at the DC Analysts’ Roundtable

Join me at the DC Analysts’ Roundtable on November 14th!  I will be presenting on Business Continuity & Crisis Management.

The DC Analysts’ Roundtable is a collaborative body of practitioners in the fields of intelligence and risk analysis from the private sector and federal, state, and local agencies. The Analysts’ Roundtable promotes the professionalization of the intelligence and risk analysis communities through the sharing of best practices, information, and analytical training. Sign up by contacting DC.Analysts.Roundtable@gmail.com. Look forward to seeing you there!

Location: Lockheed Martin Global Vision Center Auditorium, 2121 Crystal Drive, Crystal City (Arlington), VA
Date: November 14, 2016, 12:30pm - 5:30pm
See full event details here.

DC Analysts Roundtable 2016

 

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Lootok presented at Continuity Insights 2016

Last week, Lootok presented with Matt Jarm from Mars Inc. about supply chain resiliency at the New York Continuity Insights Conference.

In our session, we covered the critical aspects of rolling out and maintaining a global supply chain operational risk – business continuity program.  Supply chain leaders are naturally gifted at managing risk, as it is part of their daily lives. But, supply chains are naturally dynamic (i.e., disruptive), which makes many of our traditional operational risk – business continuity techniques ineffective. Supply chain leaders need risk management techniques and tools to help them make decisions, solve problems, and communicate in complex environments.

Learning objectives covered:

  • Common pitfalls (i.e. too fast, too big) of risk and resiliency supply chain rollouts.
  • The necessary methodologies, tools, and roadmaps to be successful in today’s complex, nonlinear, supply-chain environments.

Download full presentation

Supply Chain Resilincy Lootok Continuity Insights 2016
Download full presentation

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Lootok presents at the Enterprise Risk Management Summit

Join me at the Enterprise Risk Management Summit in Las Vegas on November 2, 2016!

I will be speaking with Andrew Miller from ADP about linking reputation management, business continuity and crisis planning to strengthen risk resilience.

Where: Rio All-Suite Hotel & Casino in Las Vegas
When: November 2, 2016, 9:00am
What: Linking reputation management, business continuity and crisis planning to strengthen risk resilience

ERM conference 2016
We look forward to seeing you in Las Vegas!

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Can a crisis make you a celebrity?

Picture of man speaking to the press
Ready or not.  Say, “Cheese!”

While artists, athletes, and performers struggle to make their mark in the public eye with a memorable act or viral moment, a different type of celebrity has been emerging on the scene - the spokesperson for a crisis.

Here’s a quick exercise to highlight the point:

Jeffrey Boyd, Lew Frankfort, and Stephen Hemsley. Do these names sound familiar?
If not, don’t feel bad. They are the CEO’s of Priceline.com, Coach, and UnitedHealth Group, respectively.

Now, how about the names Tim Cook and James Comey?
We can immediately recall them as the CEO of Apple and the FBI Director, respectively, feuding over a locked iPhone involving a federal investigation of the San Bernardino shooting.

The media diligently covered Cook and Comey’s debate for more than three months. During that time, both men emerged as stars in a cast of characters ranging from lawyers, judges, politicians, and even presidential candidates. The media and public tuned in to hear their perspectives on data privacy, security, technology, civil rights, and terrorism.

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Should global organizations have a global security operations center (GSOC)?

“How did you go bankrupt?”
“Two ways. Gradually, then suddenly.”

- Ernest Hemingway, The Sun Also Rises

I was working with a head of risk management—the chief risk officer—at a global organization that does not have a GSOC. One night over dinner, I asked him why his organization didn’t have one, and suggested he spearhead the initiative. His response? “I’m not convinced we need one. The organization has always operated without a GSOC, so why start now?” He also said, “The reality is, we’re already doing it here and there. The system works fine. Let people do their thing.” Something that seemed so obvious to me and so unnecessary to him left me on the defensive and him on offense.

The reality is, if you’re a global organization, you need a GSOC—or some version of it. If you don’t have one, you will need to communicate the severity of the situation and get one. Allow me to illustrate the need for such capabilities so you can justify the business case to your leadership and board…

GSOC

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Disaster Recovery for America interview on the Federal News Radio

I appeared on Federal News Radio and shared my thoughts on new approaches to risk management and how to develop an effective approach to business. You can stream the recording for free here: Interview with Sean Murphy

Look forward to hearing your thoughts and comments!

Sean Murphy on Federal News Radio
Sean on Federal News Radio

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Shaking Up the Status Quo: Innovations in Risk Management

Chris de Wolf (Mars) and I got back together in April at the RIMS’16 conference for an overwhelmingly well-received session where we talked about transforming the risk function from a program to a business.

“Shaking up the Status Quo - Innovations in Risk Management” gave us the opportunity to tell the story of how we reinvented risk management - business continuity. Long story short: We were looking for a better way.

 

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Lootok lights up the RIMS’16 Go Beyond conference

Please join us at RIMS’ annual conference in San Diego, April 10-13, 2016.  Lootok’s CEO and President, Sean Murphy, will be speaking at three separate events. The schedule for his sessions is listed below.

You can also get a sneak peak of Sean’s session on “Five Essential Crisis Management Capabilities” live on Twitter through RIMS live tweet chat. Join the conversation by following and using #RIMS16Chat on March 9, 2016 at 2:00pm EST.

RIMS organization logo
RIMS’16 Go Beyond

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Dr. Yossi Sheffi on crisis management

Dr. Yossi Sheffi, author of “Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage,” discusses two of his favorite crisis management case studies with Sean Murphy.

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In D.C.? Meet Lootok at the Mid-Atlantic Disaster Recovery Association

In Washington, D.C.? Lootok’s Sean Murphy will be presenting at the Mid-Atlantic Disaster Recovery Association (MADRA) on “Quick, creative ways to energize your business continuity management program” and “Command and Control: A framework for crisis management” on July 8 at 12 noon.  Here are the details.

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Business continuity and the Sony data breach

A massive data breach at Sony Pictures Entertainment, which experts believe was targeted by North Korea as retaliation for a film depicting the assassination of its leader Kim Jong Un, has led to an international incident that has gained the attention of business continuity professionals. Even large companies like Sony can sometimes put business continuity planning on the back burner.  BC professionals say that attacks like this can sometimes change their minds.

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Managing reputational risk: how to plan and adapt for public reaction

In today’s volatile environment, businesses are under constant pressure to adapt to the rapidly changing marketplace. Change happens, but how do you manage a switch that will likely anger your customers?

Hurricane Sandy
Plan and adapt.

 

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Why someone else’s data breach affects you

Cyber crime is one of the biggest threats facing companies today.  Its ramifications, such as stolen data and identity theft, are enormous and will only continue to grow. It’s impossible to plan for everything, but a proper business continuity program will help your company stay strong in the event of an unexpected attack. 

data breach
Data breach

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