At first glance, it appears that Carnival Cruise lines was well prepared when one of their ship had an engine fire and subsequently lost power last week. The media, however, tells a different story. Here are three points that Carnival may have overlooked in their crisis response.
Preparing for Nemo: What to do when a severe winter storm hits
With the winter superstorm Nemo rapidly approaching the Northeast with expected impact in major hubs like Boston and New York City, make sure your people know what to do in the event of a severe winter storm. Here are some last minute tips on what to do when it strikes.
What’s in a name? Dissecting Nemo.
Why all the ruckus about naming a winter storm? Sometimes, the intention behind the names is to draw the public’s attention to severe weather. While winter storms may not have as large of an impact as hurricanes, they can often be erratic; for example, dumping snow in one area while leaving nothing more than rain or fog in another. Now, it’s becoming clear that superstorms have hype cycles of their own.
How Oreo style the spotlight during the Super Bowl, and other lessons for scenario planning
The highest rated Super Bowl in history may go down in the books for the 34-minute power outage that upstaged the million dollar ads. With all the chatter about the blackout, advertisers were concerned about the effect on television ratings, while some brands capitalized on the opportunity to own the conversation through social media. Many are claiming the real winner of Sunday’s game to be Oreo, whose clever blackout tweet got retweeted 10,000 times in less than an hour.
Business continuity exercises don’t have to be boring.
When was the last time you sent out an invite for a business continuity or disaster recovery exercise and got back a “woo-hoo”?
If you are responsible for a BC or DR program you know how difficult it can be to get people to come to your exercise, let alone express enthusiasm about it. Exercises are serious business, but with some inspiration from popular party games you can let participants have a little fun while raising awareness about your program.
Although it can take some getting used to in an office environment, gaming is an excellent way to increase learning retention and enhance teaming. Research shows we learn best in a friendly, social, and interactive environment; we also prefer to be involved in our learning—not just by listening, but also by talking, describing, reflecting on, and interacting with the information we receive. By engaging your team in an active learning process with gaming and activities, you can make your next BCM exercise relevant and memorable.
Finding the resiliency correlation in Hurricane Sandy
Goldman Sachs in Battery Park, New York City emerges as an example of excellence in business continuity preparedness and response during Hurricane Sandy – principally because they acted independently beforehand. Goldman Sachs adequately prepared and was able to assist the community because they had a solid BCM plan. Instead of castigating them as some in the Twitter community continue to do, we should extol them as an example to follow!