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Crisis Management, Business Continuity, and Entrepreneurship

This presentation was presented at the D.C. Analyst Roundtable. I was asked to speak on crisis management, business continuity, and how to run a program like a business. You can download the presentation from SlideShare.

yellow house

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Creative ways to train and drive adoption by leveraging BCM software - Lootok & ClearView

I presented at the BCI World Conference in London. My topic was on using learning, training, and awareness concepts and techniques to implement and maintain a business continuity and crisis management software. The objective is to better leverage software to drive adoption and quality.

BCI World Conference participants should be able to obtain a copy of the presentation from the BCI.

Using concepts and techniques from behavioral science and game theory, I suggested better ways to deliver software implementation and maintenance. Lootok has partnered with ClearView - an awarding winning globally recognized business continuity and crisis management software. We are ClearView’s North America service provider. We selected ClearView as the our software of choice after a lengthy due diligence process. Our partnership brings new capabilities as well has higher quality of service to the marketplace.

ClearView Continuity software can solve a lot of problems. For example:

  • It is a tool to manage workflow and communication
  • It is a destination for your data, information, and reporting
  • It is used to solve problems (e.g., gap analysis) and make decisions (e.g., investment)
  • It is used to get ready for an event (planning, plans, and practice) as well as at time of event to communicate and respond
Lootok & Clearview
Lootok & Clearview

 

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Getting your ducks in a row: Lootok’s one-of-a-kind project management methods

What is the best way to win?


The “on time, on budget, and as promised” motto that dominates our industry is a cliché. It’s the stock answer when asked how to evaluate a project’s success. You may achieve one or maybe two of these measures, but satisfying all three is no easy feat. While project plans can help, you need much more. At Lootok, we deliver projects through two proprietary means: ODWR® and 5Ds®.

Ducks in a row

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Inspiring commitment over compliance: the elusive dream of all risk managers

Why can’t risk management, crisis management, and business continuity be a rewarding experience that people actively desire to be involved with?

Lootok Experience Model

This question led us down a path of evaluating the phenomena of experience. What makes an experience good or bad or great? Why do we love some brands and hate others? Why do we join some groups and not others? Why do we love that cash-only, poor-service, overpriced empanada spot in a run-down building on the Lower East Side, but we would be outraged with the same service and accommodations at another restaurant? Unlocking the answers to these questions begins with understanding your target audience.

  1. Who are they?
  2. What do they care about?
  3. What do they struggle with?
  4. Why should they care about your program?

While the Demand Model® evaluates the engagement level of an audience, the Experience Model™ gives us the tools to increase that demand.

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Thomson Reuters: 2nd Annual Corporate Counsel Leadership Forum in NYC

Join me at the Thomson Reuters: 2nd Annual Corporate Counsel Leadership Forum. I will be moderating a panel on ‘The General Counsel’s Role in Business Continuity Management’. To register, contact 1-800-308-1700. Hope to see you there!

Thomson Reuters Conference NYC 2016

One of the sad realities of the “new normal” is the escalating specter of terrorism-related crises in the workplace. Though not exclusively tethered to data privacy concerns or security incidents, a business executive’s ability to manage unforeseen trauma is an essential (and largely unspoken) part of the modern day job description. This interactive workshop offers timely, practical, scenario-based coaching on how to handle the unforeseen at a moment of supreme hardship. Participants will walk away with a clear understanding of core tenets of business continuity management, as well as key techniques for coping with or better understanding terrorism’s ineffable vicissitudes.

Where: The Metropolitan Club
When: November 16, 2016, 1:45pm to 2:45 pm
Topic: Darkness Descends: The General Counsel’s Role in Business Continuity Management

 

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Lootok presents at the DC Analysts’ Roundtable

Join me at the DC Analysts’ Roundtable on November 14th!  I will be presenting on Business Continuity & Crisis Management.

The DC Analysts’ Roundtable is a collaborative body of practitioners in the fields of intelligence and risk analysis from the private sector and federal, state, and local agencies. The Analysts’ Roundtable promotes the professionalization of the intelligence and risk analysis communities through the sharing of best practices, information, and analytical training. Sign up by contacting DC.Analysts.Roundtable@gmail.com. Look forward to seeing you there!

Location: Lockheed Martin Global Vision Center Auditorium, 2121 Crystal Drive, Crystal City (Arlington), VA
Date: November 14, 2016, 12:30pm - 5:30pm
See full event details here.

DC Analysts Roundtable 2016

 

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Lootok presented at Continuity Insights 2016

Last week, Lootok presented with Matt Jarm from Mars Inc. about supply chain resiliency at the New York Continuity Insights Conference.

In our session, we covered the critical aspects of rolling out and maintaining a global supply chain operational risk – business continuity program.  Supply chain leaders are naturally gifted at managing risk, as it is part of their daily lives. But, supply chains are naturally dynamic (i.e., disruptive), which makes many of our traditional operational risk – business continuity techniques ineffective. Supply chain leaders need risk management techniques and tools to help them make decisions, solve problems, and communicate in complex environments.

Learning objectives covered:

  • Common pitfalls (i.e. too fast, too big) of risk and resiliency supply chain rollouts.
  • The necessary methodologies, tools, and roadmaps to be successful in today’s complex, nonlinear, supply-chain environments.

Download full presentation

Supply Chain Resilincy Lootok Continuity Insights 2016
Download full presentation

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